All Policy Acknowledgements
WARNING! THIS SITE
CONTAINS INFORMATION REGARDING ELECTRONIC CIGARETTES. YOU MUST BE OF LEGAL AGE
IN YOUR STATE TO ENTER THIS SITE AND PURCHASE ELECTRONIC CIGARETTE PRODUCTS.
Must be of legal age in your state to purchase electronic cigarette products from this web site. Falsifying your age for the purpose of purchasing products from this web site is strictly illegal and is punishable by law. Purchasing items on behalf of a minor is prohibited and punishable by law. We reserve the right to ask for identification upon our discretion.
By shopping our store, you are confirming you are of legal age in your state to purchase electronic cigarette products. We reserve the right to deny any order if we think it is placed by a minor. Providing a false declaration under penalties of perjury is a criminal offense.
We reserve the right to use third party age verification systems, in accordance with federal law. If necessary, we reserve the right to ask for identification if necessary. You must be of legal age in your state to obtain and use a credit card and to purchase electronic cigarette products. In instances in which credit card verification is not enough, we may require to review your identification card. You will be asked to fax or email a legible copy of your identification clearly showing your age and shipping address. We will require a signed authorization note along with a legible copy of your identification card. We will cancel the order if proper identification cannot be given in an appropriate amount of time.
All fraudulent orders may be reported to the local authorities within your vicinity.
All credit card billing address information you provide must match in our system with that of the cardholder. If the information does not match, your order will be declined.
Credit Card Validation
For the protection of card holders and our company, orders that appear fraudulent may be put on hold for manual review. If necessary, a Customer Service Representative will call you to verify the order. If we are unable to reach you at the provided phone number or email address within a reasonable period of time, the order will be cancelled.
Manual review may delay the shipment and delivery of your order. We reserve the right to cancel any order before it is shipped.
Refusal or Limit of
Due to the nature of internet sales, we reserve the right to refuse service to anyone. If you feel your refusal of service was unnecessary, please contact our Customer Service team at 254-865-7200 or email us at firstname.lastname@example.org
Effective Date: December 1, 2018
RESTRICTION OF MINORS
This Site is intended only for consumers of legal years of age or older (“Adults”). By accessing or using this Site, you represent and warrant that you are at least of legal years of age or older in your respective state or country. It is your responsibility to know what the legal age is in your respective state or country and the respective state or country that you are shipping products to. You affirm you will not purchase any product for or to be used by someone not of legal years of age. Antique Clouds’ policy is to not market, sell, advertise, or promote its products to youth. Because we take this policy very seriously, you will be denied access to and use of the Site if we suspect or determine that you are not an Adult, or that you are making the purchase on behalf of someone that is not an Adult. We ask that you report to email@example.com
any occurrences of minors accessing or using this Site of which you become aware. So that we may take steps to prevent this from happening.
Unless otherwise noted, all designs and content featured on the Site, including navigational buttons and images, artwork, graphics, photography, text, icons, images, html code, brands, the overall appearance of the Site, and the like, are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Antique Clouds, and other respective owners. The Site in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests in and to this Site and its contents are reserved by Antique Clouds Except for the right of authorized retail or other business customers to purchase goods from the Site, the contents of the Site are intended solely for your personal, non-commercial use. Any use of our Site and its content for purposes other than personal, non-commercial use is prohibited, unless you first obtain the express prior written permission of Antique Clouds to do otherwise. You shall not reproduce, publish, display, modify, sell, or distribute any of the materials and content on the Site. Should you choose to download, copy, or forward any of the Site’s contents via email or otherwise for your personal, non-commercial use, you acknowledge and agree that no right, title, or interest in those contents will be transferred to you. You acknowledge and agree that you, and not Antique Clouds, are solely responsible for obtaining and maintaining all telecommunications, broadband, and computer hardware, equipment, and services required to access and use this Site, and for paying all charges therefore.
You shall comply with all applicable laws and regulations when accessing and using this Site. If you become aware of any unlawful, offensive, or objectionable materials on the Site, please promptly notify us at firstname.lastname@example.org.You may not use or link to this Site in any manner that would disparage or bring into disrepute Antique Clouds and/or any of its representatives, agents, employees, officers, directors, owners, members, affiliates, or any related entities or individuals.
LINKS TO OTHER WEB SITES AND SERVICES
To the extent that this Site contains links to outside services and resources, the availability and content thereof Antique Clouds does not control. Therefore, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource, and not to Antique Clouds.
You agree that Antique Clouds may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Antique Clouds’ products or services, or for such other business purpose(s) as Antique Clouds deems appropriate.
Although we will make every effort to respond quickly to applicable messages from you, Antique Clouds is under no obligation to respond to all pieces of correspondence received through the Site or otherwise, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding Antique Clouds, our products, and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via the Site or otherwise. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through the Site shall become and remain the property of Antique Clouds. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual property rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas, or comments unless we first obtain your permission to do so or are otherwise required by law to do so.
We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor and other factors, we cannot guarantee that your monitor’s display of any color will be accurate.
THIS SITE AND ALL CONTENTS OF THE SITE, AS WELL AS ALL INFORMATION AND PRODUCTS MADE AVAILABLE THROUGH THIS SITE, ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE AND AGREE, BY YOUR ACCESS TO OR USE OF THE SITE, THAT YOUR ACCESS TO AND USE OF THE SITE ARE DONE AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR ACCESS TO AND USE OF OUR SITE, AND THAT ANTIQUE CLOUDS SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR ACCESS TO OR USE OF THIS SITE.
LIMITATION OF LIABILITY
NEITHER ANTIQUE CLOUDS NOR ANY OF ITS MEMBERS, OFFICERS, DIRECTORS, OWNERS, EMPLOYEES, AGENTS, REPRESENTATIVES, AFFILIATES, OR RELATED ENTITIES OR INDIVIDUALS SHALL BE LIABLE FOR ANY CLAIMS, CAUSES OF ACTION, LAWSUITS, PROCEEDINGS, LIABILITIES, COSTS, LOSSES, EXPENSES, DAMAGES, FINES, FEES, OR PENALTIES ARISING, EITHER DIRECTLY OR INDIRECTLY, FROM THE ACCESS TO OR USE OF THIS SITE OR ITS CONTENT OR ANY INFORMATION OR PRODUCTS MADE AVAILABLE THROUGH THIS SITE. ANTIQUE CLOUDS SHALL NOT BE LIABLE TO YOU OR OTHERS FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND WHATSOEVER. ANTIQUE CLOUDS SHALL NOT BE LIABLE FOR ANY DAMAGES FOR LOSS OF PROFITS, LOSS OF USE, LOSS OF DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF INFORMATION, OR THE UNAUTHORIZED INTERCEPTION OF ANY SUCH INFORMATION BY THIRD PARTIES. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THIS SITE OR ITS CONTENT IS TO STOP ACCESSING AND USING THIS SITE.
From time to time, there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may, for example, relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.
This Site features Antique Clouds products and well as the products of other businesses. Antique Clouds may also provide links to the sites of affiliated companies and certain other businesses. Antique Clouds is not responsible for examining or evaluating, and we do not warrant the offerings of, any other businesses or individuals or the content of their websites. Antique Clouds does not assume any responsibility or liability for actions, products, or content of the foregoing or any other third party. You should carefully review the terms of service and privacy policies of any parties other than Antique Clouds.
Antique Clouds has the utmost concern about the security of any information transmitted to this Site. However, Antique Clouds cannot absolutely guarantee the impregnability of any email or other transmissions or communications or assure the confidentiality of information transmitted or communicated on, to, or through the Site. Therefore, except as may be otherwise required by law, you acknowledge and assume all risks associated with any information (including personal and financial information) or other content you may provide on, to, or through this Site or to Antique Clouds or any other party through this Site, and Antique Clouds disclaims any liability for damages or losses which you may incur as a result of such information or other content provided by or on your behalf.
You agree to indemnify, defend, and hold Antique Clouds and its members, officers, directors, owners, employees, agents, representatives, affiliates, and related entities and individuals (the “Indemnified Parties”) harmless from and against any and all damages, losses, costs (including court costs), expenses, judgments, fines, fees (including reasonable attorneys’ fees), penalties, and other liabilities the Indemnified Parties may incur as a result of any claims, causes of actions, lawsuits, or proceedings arising from or related to any of the following: (a) your access to or use of, your inability to access or use, or your activities connected with, this Site or its contents; (b) your violation of these Terms or the law; (c) any allegation that your conduct, or any information or materials you make available on, to, or through this Site, infringe upon or otherwise violate the rights of another, whether those rights are contractual, legal, equitable, or otherwise (including intellectual property rights, privacy rights, and rights of publicity); or (d) your violation of any rights of any visitor to this Site or any other third party.
You acknowledge and agree that this Agreement is entered into in the State of Texas and that the Agreement shall be construed and interpreted in accordance with the laws of the State of Texas without regard to its or any other jurisdiction’s conflict of laws rules or principles. By accessing or using this Site, you agree and hereby submit to personal jurisdiction and venue within the 52nd District Court of Coryell County, Texas, as applicable, with respect to all matters regarding or arising from the access to or use of this Site. All legal issues arising from or related to the access to or use of this Site, including, but not limited to, access to or use of the information, content, products, or services offered by Antique Clouds, shall be governed by the laws of the State of Texas without regard to its or any other jurisdiction’s conflict of laws rules or principles. Any legal suit, action, or proceeding arising out of or related to any of the foregoing shall be instituted in the federal courts of the United States or the courts of the State of Texas, that are located in the city of Gatesville and County of Coryell, and you irrevocably submit and consent to the exclusive jurisdiction of such courts in any such suit, action, or proceeding. You agree not to, and waive the right to, object to or otherwise challenge any such action brought in such courts on the grounds of lack of personal jurisdiction, improper venue, or inconvenient forum.
These Terms constitute the entire agreement between you and Antique Clouds regarding this Site and your access to and use thereof, and supersede all prior and contemporaneous understandings and agreements with respect to such subject matter.
You may contact Antique Clouds by sending an email to email@example.com or by mailing written correspondence to:
ATTN: Customer Service Department
101 S 7th St Gatesville Tx 76528
RETURN POLICY & WARRANTY
If you need to return an item to us you must call us at 254-865-7200 or email us at firstname.lastname@example.org to receive a RSA # from us. RSA is short for Return to Seller Authorization.
Customer service is a top priority at AntiqueClouds.com. You may return defective items within 15 days of received by date as indicated by your tracking information. Our policy covers any manufacturer defective items, and dead on arrival items.
Items damaged by miss-use or improper care are not covered by our policy! If you received items that you do not know how to use, please contact us for proper care instructions and more in depth information on your items. We are happy to help.
For sanitary reasons, and the overall safety of our customers and staff, we DO NOT accept returns of: coils, atomizers, clearomizers, cartomizers, bottled liquid, drip tips, batteries, wick and wire.
Please note that return
shipping is not pre-paid, therefore, you will be responsible for the return
shipping cost. In addition, return shipping is non-refundable; unless you
received wrong item(s). Should you receive the wrong item(s) a return
label will be provided. Please return the merchandise within 10 days to our
Returns address after contacting us. If we issue a return label it will be
provided to you in email form. You will need to print and attach the label to
the box you are returning the items in. Please make sure to remove or blackout
any other labels on the box.
Upon receipt of your return, our Returns Department will inspect and test your merchandise. If found defective, we will gladly send out a replacement of the original item(s) purchased, at no cost, as long as the merchandise is available. If the merchandise is not available, you will receive a refund in the form of a store credit or you may request to receive a refund to the original form of payment used to make your online purchase. If during testing of your merchandise, it is determined that it is fully functional, we reserve the right to return the merchandise or issue a store credit.
Returns must include all items that come with your item, this goes for starter kits and items that come as sets. Please include the packaging that your item came in. There is a 15% restocking fee if original packaging or other items are missing.
All returns are subject to case by case exceptions. Please contact us if you are having a problem with your items and we will do our best to help you.
How to return to AntiqueClouds.com:
Securely pack your merchandise in a box of your choice (you may also use the original package if possible). Please include your name, contact information, order number and RSA #.
Mail your online returns to the following address: We recommend using a carrier service that provides tracking.
101 S 7th St.
Gatesville Tx 76528
Please allow 10 days from the date we receive your return items for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement if you requested a return to original form of payment used to make your online purchase.